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Terms and Conditions

All contents are Copyright © 1990 – 2023 ArthritisCare.com or its affiliates.

 

All rights reserved.

 

No portion of this service may be reproduced in any form, or by any means, without prior written permission from ArthritisCare.com.



Rules and Regulations for Website Visitors and Users

  • Rules and Regulations:
    The following rules and regulations apply to all visitors to or users of this Web Site. By accessing this Website, the user acknowledges acceptance of these terms and conditions. ArthritisCare.com (“ArthritisCare”) reserves the right to change these rules and regulations from time to time at its sole discretion. In the case of any violation of these rules and regulations, ArthritisCare reserves the right to seek all remedies available by law and in equity for such violations. These rules and regulations apply to all visits to the ArthritisCare Website, both now and in the future.

 

  • Limited License:
    ArthritisCare hereby authorizes you to copy materials published by ArthritisCare on this Web Site solely for non-commercial use. No other use of the information is authorized. In consideration of this authorization, you agree that any copy of these materials that you make shall retain all copyright and other proprietary notices in the same form and manner as on the original. Except as specified above, nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark or copyright of ArthritisCare or any third party.

    ALL CONTENTS ON THIS SITE ARE PROTECTED BY COPYRIGHT. EXCEPT AS SPECIFICALLY PERMITTED HEREIN, NO PORTION OF THE INFORMATION ON THIS WEB SITE MAY BE REPRODUCED IN ANY FORM, OR BY ANY MEANS, WITHOUT PRIOR WRITTEN PERMISSION FROM ArthritisCare. VISITORS OR USERS ARE NOT PERMITTED TO MODIFY, DISTRIBUTE, PUBLISH, TRANSMIT OR CREATE DERIVATIVE WORKS OF ANY MATERIAL FOUND ON THIS SITE FOR ANY PUBLIC OR COMMERCIAL PURPOSES.
  • Compliance with Applicable Laws; Export Control Laws:
    User access to this Web Site is governed by all applicable federal, state and local laws.

 

  • Trademarks:
    The trademarks, logos and service marks (“Marks”) displayed on this Web Site are the property of ArthritisCare or other third parties. Users are not permitted to use these Marks without the prior written consent of ArthritisCare.com or such third party, which may own the Mark.

 

  • General Disclaimer:
    Although ArthritisCare.com has attempted to provide accurate information on the Web Site, ArthritisCare.com assumes no responsibility for the accuracy of the information. ArthritisCare.com may change the programs or products mentioned at any time without notice. Mention of non-ArthritisCare.com products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.
    ALL INFORMATION PROVIDED ON THIS WEB SITE IS PROVIDED “AS IS” WITH ALL FAULTS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. ArthritisCare.com AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

 

  • Disclosure; Forward-Looking Statements:
    Statements or other information contained on this website that are not descriptions of historical facts are “forward-looking” statements (as such term is defined in the Private Securities Litigation Reform Act of 1995). Because such information and statements include risks and uncertainties, actual events and results may differ materially from those expressed or implied by such forward-looking statements. Factors that could cause results to differ materially from those expressed or implied by such forward-looking statements include, but are not limited to, those discussed in filings made by the ArthritisCare.com with the Securities and Exchange Commission.



  • Programs and Services Availability:
    Since global information is provided at this Web Site, not all programs or services mentioned will be available in your geographic region. Please contact ArthritisCare.com via one of the email links found throughout the website for information as to programs and services available in your region.

 

  • Links to Third Party Sites:
    This Web Site may contain links to third party sites. Access to any other Internet site linked to this Web Site is at the user’s own risk and ArthritisCare.com is not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these sites. ArthritisCare.com provides these links merely as a convenience and the inclusion of such links does not imply an endorsement.
  • Non-Confidentiality of Information:
    ArthritisCare.com does not collect personally identifiable information from users of this Web Site. See our Privacy Policy for details. If you transmit to or post on this Web Site any material, data, information or idea by any means, it will be treated as non-confidential and non-proprietary and may be disseminated or used by us for any purpose. Personal data provided to us will be handled in accordance with our policies regarding privacy. You are not authorized to post on or transmit to or from our Web site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other content that could give rise to any civil or criminal liability under the law.

 

  • Rules Subject to Change:
    ArthritisCare.com may at any time revise these terms and conditions by updating this posting. By using this Web Site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms and conditions to which you are bound. Certain provisions of these terms and conditions may be superseded by other legal notices or terms located on parts of this Web Site.
    If additional modules are needed for this page, list them below in the order you want and include all metadata and linked videos/images references.



ArthritisCare.com’S NOTICE OF PRIVACY PRACTICES

 

Effective June 21st, 2021

 

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN OBTAIN ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

 

The terms of this Notice of Privacy Practices apply to ArthritisCare.com and each of its subsidiaries, affiliates, and entities managed or controlled by ArthritisCare.com, including the corporate office and its employees. All of the entities will share personal health information of patients as necessary to carry out treatment, payment, and health care operations as permitted by law. Use or disclosure pursuant to this Notice may include electronic transmittal or disclosure of your personal health information.

 

We are required by law to maintain the privacy of our patients’ personal health information and to provide patients with notice of our legal duties and privacy practices with respect to personal health information. We are required to abide by the terms of this Notice for as long as it remains in effect. We reserve the right to change the terms of this Notice of Privacy Practices as necessary and to make a new Notice effective for all personal health information maintained by ArthritisCare.com. Should we make a change, you may obtain a revised copy from the location providing treatment. We are also required to inform you that there may be a provision of State law that relates to the privacy of your health information that may be more stringent than a standard or requirement under the Federal Health Insurance Portability and Accountability Act. A copy of any revised Notice of Privacy Practices or information pertaining to a specific State law may be obtained by mailing a request to the Privacy Officer, ArthritisCare.com, 9808 Venice Boulevard, Suite 604 Culver City, CA 90232 USA.

FOR FURTHER INFORMATION: If you have questions or need further assistance regarding this Notice, you may contact the Privacy Officer, ArthritisCare.com, 9808 Venice Boulevard, Suite 604 Culver City, CA 90232 USA, Telephone – (310)204-6811.

Uses and Disclosures May Be Made Without Your Consent

  • Uses and Disclosures for Treatment:
    We may make uses and disclosures of your personal health information as necessary for your treatment. Doctors and nurses and other professionals involved in your care will use information in your medical record and information that you provide about your symptoms and reactions to your course of treatment that may include procedures, medications, tests, medical history etc.



  • Uses and Disclosures for Payment:
    We may make uses and disclosures of your personal health information as necessary for payment purposes. During the normal course of business operations, we may forward information regarding your medical procedures and treatment to your insurance company to arrange payment for the services provided to you. We may use your information to prepare a bill to send to you or to the person responsible for your payment.



  • Appointments and Services:
    We may contact you to provide appointment reminders or information about your treatment or other health-related benefits and services that may be of interest to you. You have the right to request, and we will accommodate reasonable requests by you, to receive communications regarding your personal health information from us by alternative means or at alternative locations. For instance, if you wish appointment reminders to not be left on voice mail or sent to a particular address, we will accommodate reasonable requests. You also have the right to request that we not send you any future marketing materials and we will use our best efforts to honor such request. You may make your requests by sending your name and address to Privacy Officer, 9808 Venice Boulevard, Suite 604 Culver City, CA 90232 USA

 

  • Research:
    In limited circumstances, we may use and disclose your personal health information for research purposes. In all cases where your specific authorization is not obtained, your privacy will be protected by strict confidentiality requirements applied by an Institutional Review Board which oversees the research or by representations of the researchers that limit their use and disclosure of patient information.



  • Other Uses and Disclosures:
    We are permitted and/or required by law to make certain other uses and disclosures of your personal health information without your consent or authorization for the following:

    any purpose required by law;
    public health activities, such as required reporting of disease, injury, birth and death, or required public health investigations;
    if we suspect child abuse or neglect;
    if we believe you to be a victim of abuse, neglect, or domestic violence;
    to the Food and Drug Administration to report adverse events, product defects, or to participate in product recalls;
    to your employer when we have provided health care to you at the request of your employer;
    to a government oversight agency conducting audits, investigations, or civil or criminal proceedings;
    in response to a court or administrative ordered subpoena or discovery request;
    to law enforcement officials as required by law to report wounds and injuries and crimes;
    to coroners and/or funeral directors consistent with law;
    if necessary to arrange an organ or tissue donation from you or a transplant for you;
    if you are a member of the military we may also release your personal health information for national security or intelligence activities; and
    to workers’ compensation agencies for workers’ compensation benefit determination.
    B. Uses and Disclosures That May Be Made Either With Your Authorization or the Opportunity to Object

    Individuals Involved In Your Care: Unless you object, we may from time to time disclose your personal health information to designated family, friends, and others who are involved in your care or in payment of your care in order to facilitate that person’s involvement in caring for you or paying for your care. If you are unavailable, incapacitated, or facing an emergency medical situation and we determine that a limited disclosure may be in your best interest, we may share limited personal health information with involved individuals without your approval. We may also disclose limited personal health information to a public or private entity that is authorized to assist in disaster relief efforts in order for that entity to locate a family member or other persons that may be involved in some aspect of caring for you.

 

  • Rules Subject to Change:
    ArthritisCare may at any time revise these terms and conditions by updating this posting. By using this Website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms and conditions to which you are bound. Certain provisions of these terms and conditions may be superseded by other legal notices or terms located on parts of this Website.
    If additional modules are needed for this page, list them below in the order you want and include all metadata and linked videos/images references.




Notice of Privacy Practices ArthritisCare

Notice of Privacy Practices

ArthritisCare.com’s NOTICE OF PRIVACY PRACTICES

EffectiveApril 1st, 2023

 

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN OBTAIN ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

 

The terms of this Notice of Privacy Practices apply to ArthritisCare.com and each of its subsidiaries, affiliates, and entities managed or controlled by ArthritisCare.com, including the corporate office and its employees. All of the entities will share personal health information of patients as necessary to carry out treatment, payment, and health care operations as permitted by law. Use or disclosure pursuant to this Notice may include electronic transmittal or disclosure of your personal health information.

 We are required by law to maintain the privacy of our patients’ personal health information and to provide patients with notice of our legal duties and privacy practices with respect to personal health information. We are required to abide by the terms of this Notice for as long as it remains in effect. We reserve the right to change the terms of this Notice of Privacy Practices as necessary and to make a new Notice effective for all personal health information maintained by ArthritisCare.com Corporation. Should we make a change, you may obtain a revised copy from the location providing treatment. We are also required to inform you that there may be a provision of State law that relates to the privacy of your health information that may be more stringent than a standard or requirement under the Federal Health Insurance Portability and Accountability Act. A copy of any revised Notice of Privacy Practices or information pertaining to a specific State law may be obtained by mailing a request to the Privacy Officer, ArthritisCare.com, Address 9808 Venice Boulevard, Suite 604 Culver City, CA 90232 USA

USES AND DISCLOSURES OF YOUR PERSONAL HEALTH INFORMATION

  • Uses and Disclosures That May Be Made Without Your Consent
    Uses and Disclosures for Treatment: We may make uses and disclosures of your personal health information as necessary for your treatment. Doctors and nurses and other professionals involved in your care will use information in your medical record and information that you provide about your symptoms and reactions to your course of treatment that may include procedures, medications, tests, medical history etc.
    Uses and Disclosures for Payment: We may make uses and disclosures of your personal health information as necessary for payment purposes. During the normal course of business operations, we may forward information regarding your medical procedures and treatment to your insurance company to arrange payment for the services provided to you. We may use your information to prepare a bill to send to you or to the person responsible for your payment.
    Uses and Disclosures for Health Care Operations: We may use and disclose your personal health information as necessary, and as permitted by law, for our health care operations, which may include clinical improvement, professional peer review, business management, accreditation and licensing, etc. For instance, we may use and disclose your personal health information for purposes of improving the clinical treatment and patient care.
    Business Associates: Certain aspects and components of our services are performed through contracts with outside persons or organizations, such as auditing, accreditation, outcomes data collection, legal services, etc. At times it may be necessary for us to provide your personal health information to one or more of these outside persons or organizations who assist us with our health care operations. In all cases, we require these business associates to appropriately safeguard the privacy of your information.
    Appointments and Services: We may contact you to provide appointment reminders or information about your treatment or other health-related benefits and services that may be of interest to you. You have the right to request, and we will accommodate reasonable requests by you, to receive communications regarding your personal health information from us by alternative means or at alternative locations. For instance, if you wish appointment reminders to not be left on voice mail or sent to a particular address, we will accommodate reasonable requests. You also have the right to request that we not send you any future marketing materials and we will use our best efforts to honor such requests. You may make your requests by sending your name and address to Privacy Officer ArthritisCare.com, 9808 Venice Boulevard,Suite 604 Culver City,CA 90232 USA

 
Research: In limited circumstances, we may use and disclose your personal health information for research purposes. In all cases where your specific authorization is not obtained, your privacy will be protected by strict confidentiality requirements applied by an Institutional Review Board which oversees the research or by representations of the researchers that limit their use and disclosure of patient information.
Other Uses and Disclosures: We are permitted and/or required by law to make certain other uses and disclosures of your personal health information without your consent or authorization for the following:
 

any purpose required by law;
public health activities, such as required reporting of disease, injury, birth and death, or required public health investigations;
if we suspect child abuse or neglect;
if we believe you to be a victim of abuse, neglect, or domestic violence;
to the Food and Drug Administration to report adverse events, product defects, or to participate in product recalls;
to your employer when we have provided health care to you at the request of your employer;
to a government oversight agency conducting audits, investigations, or civil or criminal proceedings;
in response to a court or administrative ordered subpoena or discovery request;
to law enforcement officials as required by law to report wounds and injuries and crimes;
to coroners and/or funeral directors consistent with law;
if necessary to arrange an organ or tissue donation from you or a transplant for you;
if you are a member of the military we may also release your personal health information for national security or intelligence activities; and
to workers’ compensation agencies for workers’ compensation benefit determination.

 

  • Uses and Disclosures That May Be Made Either With Your Authorization or the Opportunity to Object
    Individuals Involved In Your Care: Unless you object, we may from time to time disclose your personal health information to designated family, friends, and others who are involved in your care or in payment of your care in order to facilitate that person’s involvement in caring for you or paying for your care. If you are unavailable, incapacitated, or facing an emergency medical situation and we determine that a limited disclosure may be in your best interest, we may share limited personal health information with involved individuals without your approval. We may also disclose limited personal health information to a public or private entity that is authorized to assist in disaster relief efforts in order for that entity to locate a family member or other persons that may be involved in some aspect of caring for you.



  • Uses and Disclosures Based Upon Your Written Consent
    Psychotherapy Notes: We must obtain your written authorization for most uses and disclosures of psychotherapy notes.
    Marketing: We must obtain your written authorization to use and disclose your personal health information for most marketing purposes.
    Sale of Personal Health Information: We must obtain your written authorization for any disclosure of your personal health information which constitutes a sale of personal health information.
    Other Uses:Other uses and disclosures of your personal health information, not described above, will be made only with your written authorization. You may revoke your authorization, at any time, in writing, except to the extent that we have taken action in reliance on the authorization.



RIGHTS THAT YOU HAVE REGARDING YOUR PERSONAL HEALTH INFORMATION

  • Access to Your Personal Health Information:
    You have the right to a copy and/or inspect much of the personal health information that we retain on your behalf. All requests for access must be made in writing and signed by you or your legal representative. You may obtain a “Patient Access to Health Information Form” from the front office person. If you request a copy of your personal health information you may be charged a nominal fee for copying and postage.



  • Amendments to Your Personal Health Information:
    You have the right to request in writing that personal health information that we maintain about you be amended or corrected. We are not obligated to make all requested amendments but will give each request careful consideration. All amendment requests must be in writing, signed by you or your legal representative, and must state the reasons for the amendment/correction request. If an amendment or correction request is made, we may notify others who work with us if we believe that such notification is necessary. You may obtain an “Amendment Request Form” from the front office person or individual responsible for medical records.
  • Breaches of Unsecured Personal Health Information:
    You have the right to be notified if you are affected by a breach of unsecured personal health information.
  • Receive Confidential Communications From Us by Alternative Means or at Alternative Locations:
    You have the right to request that we communicate with you in a certain way or at a certain location. Your request must be in writing and specify how and where you would like to be contacted. We will accommodate all reasonable requests.

 

  • Complaints:
    If you believe your privacy rights have been violated, you can file a complaint in writing with the Privacy Officer, ArthritisCare.com, 9808 Venice Boulevard, Suite 604 Culver City, CA 90232 USA
  •  You may also file a complaint with the Secretary of the U.S. Department of Health and Human Services in Washington D.C. in writing within 180 days of a violation of your rights. There will be no retaliation for filing a complaint.
  • Accounting for Disclosures of Your Personal Health Information:
    You have the right to receive an accounting of certain disclosures made by us of your personal health information after April 14, 2003. Requests must be made in writing and signed by you or your legal representative. “Accounting Request Forms” are available from the front office person or individual responsible for medical records. The first accounting in any 12-month period is free. You will be charged a fee for each subsequent accounting you request within the same 12-month period. You will be notified of the fee at the time of your request.

 

  • Restrictions on Use and Disclosure of Your Health Information:
    You have the right to request restrictions on uses and disclosures of your personal health information for treatment, payment, or health care operations. We are not required to agree to your restriction request, but will attempt to accommodate reasonable requests when appropriate. However, we must agree not to disclose your personal health information to your health plan if the disclosure is for payment or health care operations and relates to a health care item or service which you paid for in full out of pocket. We retain the right to terminate an agreed-to restriction if we believe such termination is appropriate. In the event of a termination by us, we will notify you of such termination. You also have the right to terminate, in writing or orally, any agreed-to restriction by sending such termination notice to the individual responsible for medical records.

 

  • Workers’ Compensation:
    For patients whose medical treatment is covered under a state workers’ compensation program, please note the following: Disclosure of your protected health information (PHI) for purposes of providing treatment and obtaining payment under the state’s workers’ compensation is governed by the state workers’ compensation regulations and procedures. Therefore, we are not obligated to secure a written authorization as otherwise required by HIPAA in order to disclose your PHI for workers’ compensation purposes, nor may you restrict our use or disclosure of your PHI for workers’ compensation purposes. Written consent to use or disclose your PHI may be required pursuant to our internal policies and/or state workers’ compensation program rules in order to process your claims. Failure to provide any required written consent may result in your financial liability for medical services and supplies.
  • Accounting for Disclosures of Your Personal Health Information:
    You have the right to receive an accounting of certain disclosures made by us of your personal health information after April 14, 2003. Requests must be made in writing and signed by you or your legal representative. “Accounting Request Forms” are available from the front office person or individual responsible for medical records. The first accounting in any 12-month period is free. You will be charged a fee for each subsequent accounting you request within the same 12-month period. You will be notified of the fee at the time of your request.
  • Receive Confidential Communications From Us by Alternative Means or at Alternative Locations:
    You have the right to request that we communicate with you in a certain way or at a certain location. Your request must be in writing and specify how and where you would like to be contacted. We will accommodate all reasonable requests.

 

  • Paper Copy:
    You have the right to obtain a paper copy of this notice from us.
  • Breaches of Unsecured Personal Health Information:
    You have the right to be notified if you are affected by a breach of unsecured personal health information.

 

FOR FURTHER INFORMATION: If you have questions or need further assistance regarding this Notice, you may contact the Privacy Officer, ArthritisCare.com, 9808 Venice Boulevard, Suite 604 Culver City, CA 90232 USA

 Telephone – (310)204-6811